Help Center

How to receive GBP EUR CAD and AUD

Receiving payments

How to receive GBP EUR CAD and AUD

Open the account for the exact currency your client will send.

Open the account for the exact currency your client will send. The dashboard includes GBP, EUR, CAD, and AUD alongside USD, but availability and receiving instructions can vary by account.

  1. Go to Global accounts and select the required currency.

  2. Read the supported payment instructions for that account.

  3. Copy the account details and provide the invoice reference to your client.

  4. Ask the client to send in the instructed currency using the supported route.

  5. Monitor receipt and settlement in Infinity.

Do not send a payment in one currency to another currency’s account unless the instructions explicitly allow it. Do not assume all European, UK, Canadian, or Australian transfer methods are supported just because a currency tab exists.

For an unavailable currency or an uncertain sending country, ask support to confirm an eligible route before your client pays. Use SWIFT only with the specific supported instructions.

Still stuck? Our team is always there to help you.

Contact support