Help Center

Payment Links

Payment Links

Share a payment link and let clients pay by card or bank transfer.

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When will I receive my money?

Settlement timelines for each currency and rail.

Adding or changing your bank account

Update where your INR payouts are sent.

What QuickLinks are and who can use them

QuickLinks are shareable online payment links that eligible Infinity users can send to overseas clients.

How to create a QuickLink

Prepare the client details, invoice currency, amount, and a clear description of what you are billing before you create the link.

How to generate a payment link from an invoice

You can enable card payment while preparing an invoice, then share the generated link with the client.

How to share a QuickLink with your client

Send the link through a channel your client already uses, such as email, WhatsApp, SMS, or a messaging platform.

Does a client need an Infinity account to pay

Your client does not need to create an Infinity account to make a card payment through a QuickLink.

Which payment methods and currencies QuickLinks support

Infinity’s QuickLinks page describes card and bank-transfer payment options and advertises support for more than 50 currencies.

How to track QuickLinks payments

Track the collection status in Quick Links and the settlement stage in Transactions.

Why a QuickLink payment is pending

A pending payment has not yet reached the completed state shown by the product.

What to do when a card payment fails

If checkout reports a failed card payment, the client should read the error before trying again.

When a QuickLink payment reaches your bank

A completed checkout and an INR bank settlement are separate events.

How to handle an incorrect expired or unusable payment link

If a link does not open or shows the wrong request, stop and check the invoice before asking the client to pay.

How to request help with a refund or duplicate payment

Contact Infinity support when a QuickLink payment needs a refund or the client may have paid twice.

What to do if a client disputes a card payment

If a client questions or disputes a card payment, contact support promptly and preserve the records related to the transaction.

How to keep QuickLinks payment requests secure

Create payment links from your own Infinity account and send them with recognizable invoice context.