Security & compliance
FIRA, GST, RBI rules and keeping your account safe.
Articles
Getting your FIRA
Download your Foreign Inward Remittance Advice for every payment.
How we keep your account secure
Two-factor login, encryption and regulated partners.
How Infinity works with regulated financial partners
Infinity is a product of Scalifi Wealth Private Limited and describes itself as a technology platform for global payments.
Does Infinity hold customer funds
Infinity’s current website says that the platform does not store or hold customer funds and that transactions are processed through its licensed financial partners.
What FIRA is and when you need it
FIRA stands for Foreign Inward Remittance Advice.
How to download your FIRA
Download FIRA from the completed transaction record once the document has been generated.
What to do if a FIRA is missing or incorrect
First check the transaction stage. A payment that has only been initiated by the sender may not yet have a FIRA available.
How to choose the correct purpose code
A purpose code describes why a cross-border payment is being received.
Why Infinity asks about your business client or payment
Identity and payment checks help establish who is using the service and what a transaction represents.
Which businesses countries and payment purposes are restricted
Infinity’s support FAQ says it does not support prohibited or high-risk businesses under its policies, and that sanctioned or high-risk countries can be excluded.
How to protect your account and report suspicious activity
Protect the email account used to access Infinity, keep your device updated, and use the official dashboard or app.
How Infinity uses data and how to request access or deletion
Infinity’s Privacy Policy explains how personal information is collected, used, and shared to operate the service.