How to download your FIRA

Download FIRA from the completed transaction record once the document has been generated.

1. Open Transactions.

2. Find the relevant payment, using Success, Clients, or Time period if useful.

3. Open Transaction details and check for FIRA generated in the timeline.

4. Scroll to Download Attachments.

5. Select the download icon beside FIRA Document.

6. Open the file and verify that it matches the payment you intended to document.

Save the FIRA alongside the invoice and receipt. If you need documents for multiple payments, check each relevant record instead of assuming one file covers the whole period.

If the download does not work, note the transaction reference and error and contact support from the transaction panel. If the FIRA contains incorrect information, request a correction through support rather than editing the document yourself.